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How betjiliapp Handles Your Personal Information

Your account data and payment details — including transactions through bKash, Nagad, and Rocket — are handled with clear rules about what we collect, why we collect it, and how long we keep it.

Data TransparencybKash & Nagad Payment PrivacyAccount SecurityYour Right to Request Changes
betjiliapp How betjiliapp Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Data

Team online

Live Chat

Open the chat widget from your account dashboard to raise a data or privacy question directly with our support team during available hours.

Email Support

Send a written data request or privacy concern to our support email. Include your registered account details so we can locate your record quickly.

Account Settings

Some data preferences — like marketing communications — can be updated directly inside your account settings without contacting support at all.

DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Account Security

Your account is protected by OTP verification on login and password changes. We do not store your bKash or Nagad PIN — those stay inside your wallet app.

Cookie Controls

Session cookies keep you logged in on mobile. You can clear them through your browser settings; functional cookies required for account access cannot be disabled without affecting login.

Data Retention

We keep account and transaction records for as long as your account is active and for a period after closure as required by applicable law. You may request deletion of non-essential data.

Requesting Changes

To access, correct, or request removal of your personal data, contact us via live chat or email with your account details. We aim to respond within a reasonable timeframe.

Common Questions About Your Privacy

We collect your registration details, device information, and transaction records — including payments made via bKash, Nagad, or Rocket — to operate your account and verify your identity.

Payment data is shared only with the processors needed to complete your transaction. We do not sell your bKash, Nagad, or Rocket transaction data to advertisers or unrelated third parties.

Contact us through live chat or our support email with your registered account details. We will locate your record and respond with the information we hold about you.

You can request deletion of non-essential data. Some records must be retained for legal or fraud-prevention reasons, but we will confirm exactly what can be removed when you contact us.

Cookies keep your session active on mobile and remember your preferences. You can clear them in your browser or device settings, though disabling functional cookies may affect account login.

Access and how this policy applies depend on your local law and eligible regions. If you are in Bangladesh, local data-protection rules apply alongside this policy where relevant.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.